Phil Factor's Phrenetic Phoughts

Simple-Talk columnist
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The Right to Advertise

Published Monday, November 20, 2006 4:27 PM

When the news broke that Red-Gate had purchased SQLServerCentral, there followed a fascinating, and generally positive debate in one of their forums over the possible ramifications. It all seemed extraordinarily mature and sensible until a couple of the current advertisers on the site started to question Red-Gate’s motives. Were Red-Gate going to suppress all advertising on the site? Were any discussions that were maybe critical of Red-Gate’s products going to suddenly ‘disappear’?

Of course, it was the sort of nonsense that pops out late at night after several beers, from people innocent in the subtleties of marketing. It was the indignation at the thought that anyone should be prevented from plastering the site with advertising that puzzled me. It hadn’t occurred to me that there is an inalienable human right to do so. It is an element of Internet culture that had passed me by. I’d always thought that an advertising-free site would be a popular ambition, but here were people arguing for advertisements.

The disgruntled advertisers also seemed to think that the threat to editorial freedom was far greater from a proprietor than from an advertiser. This strange idea must surely have come from someone inexperienced in the murky world of magazine publishing.

Of course, SQLServerCentral is renowned for its robust independent viewpoint, which is what gives it its value and readability, but this is not generally true of conventional publishing. Proprietors generally wield little influence, but if the marketing/advertising department of a typical magazine gets a whiff of a good advertising account, they will generally ensure that the advertisers are ..ahem… comfortable with the content. If an advertiser raises an objection to something written in a magazine then the marketing men will generally commit any crime short of murder to ensure that their client’s sensibilities remain unruffled. This is a fact of life that soon turns magazine editors into cynical and embittered people.

A long while ago, there were a number of magazines devoted to particular brands of computer. There would be the Spectrum User magazines, the Tandy user magazines and so on. I wrote a regular monthly column on one of these magazines. We’ll call it the Whizzo User Magazine. It was owned independently by one of the larger magazine publishing companies, but the Super Whizzo Corporation used to put in a couple of full-page adverts in every issue.

Most of the time I wrote pretty uncontroversial articles. After all, I was writing technical stuff. After a while, I got slightly more reckless and eventually did a technical review of the way that a new operating system had been implemented on the Whizzo machine. It was a subject with which I was pretty familiar, having done it commercially on other types of PC several times myself. I gave it a very fair assessment, praising its good points but fearlessly pointing out all the errors that were going to cause problems for anyone buying it.

The company who had done the work didn’t like the review at all, because it was in-depth, technical, and pointed out bugs and omissions that were obvious and repeatable. It was the first time they’d done this sort of work and, sadly, their inexperience showed.

They couldn’t understand how I’d discovered all these issues with the product and concluded erroneously that the Super Whizzo Corporation had leaked confidential material to me, and so complained bitterly and vociferously to the Boss of the Super Whizzo Corporation.

The next think I knew, the editor of the magazine phoned me up in a state of shock. The boss of Super Whizzo Corporation had evidently phoned up the hapless editor and told him that unless he instantly sacked me as a contributor to the magazine, the Super Whizzo Corporation would withdraw all advertising. The editor made blustering indignant noises about his right to complete editorial freedom. The Boss of Super Whizzo stood firm. ‘You keep effing Phil Factor on, and you don’t get no effing advertising’, he evidently shouted.

The advertising team at the magazine got to hear about it, of course and I was instantly out on the metaphorical pavement with my metaphorical battered suitcase. I departed instantly, and the regular column disappeared.

I cannot find anyone to blame in this story. The editor had a sudden lesson in the myth of editorial freedom. I’d taken a risk that hadn’t come off, and the Boss of Super Whizzo Corp had decided that there was no rulebook that limited the influence that advertisers could bring to bear. Against this sort of threat both the newspaper proprietors and editorial staff were helpless.

By one of those curious coincidences that seem to dog my career, I met the two main protagonists in this drama again. A few years later, I hired, for a technical report, the man who had headed the company who had been so offended by the review and who had been responsible for the complaint. One evening, over a beer, I jovially reminded him of the previous incident over the magazine article. He could hardly remember the incident, though he vaguely remembered talking to the Boss of Super Whizzo Corp about it. He was amazed to hear the whole story.

Later still, I did some work with the Super Whizzo Corp, and got to know, and like, the Boss. He never gave me even the flicker of a hint that he remembered the incident. There was no reason why he should. It was probably a momentary tirade at the end of a stressful day, which he would have strained to remember a week later.

It has always served to remind me how careful one should be with offhand remarks spoken in anger, such as when King Henry banged the table and asked ‘Who will rid me of this turbulent priest?’. Words spoken in the heat of the moment can have repercussions that would horrify the people who uttered them. It has also served inoculate me for life from the misconception that there is any guarantee of the freedom of the press in the IT industry.

Comments

 

Brian Lockwood ("Disgruntled Advertiser") said:

thanks for the condescending lecture - I imagined it narrated with the voice of the Travelocity Gnome to make it easier to read ;) - zzzzzzzzz.  

http://www.apexsql.com/blog/2006/11/shill-factor-on-hijacking-of.htm
November 21, 2006 10:55 PM
 

Phil Factor said:


November 22, 2006 9:19 AM
 

Brian Lockwood ("Disgruntled Advertiser") said:

I have received a very angry comment - dare I even say immature - on my blog from one "Not Phil Factor", a Red-Gate insider who seems to know Phil well.

I have posted it on a separate blog and provided some "value added" commentary for the benefit of readers.

http://www.apexsql.com/lockwood/2006/11/stop-whining-that-red-gate-made.html
November 22, 2006 4:10 PM
 

Phil Factor said:


November 22, 2006 4:37 PM
 

Not Anonymous said:

"Not Phil Factor" sounds a lot like "Phil Factor".   They seem to use the same words like "nonsense" a lot.
November 23, 2006 6:29 PM
 

Anonymous said:

Phil,

I only just got your Triumph Cycles reply. "Patronised by royalty". Very good! Just got to figure out the false teeth one now ...
November 24, 2006 3:23 AM
 

Phil Factor said:

Nice one, 'Anonymous' and a prize for you, if you identify yourself to the editor. A competition with a splendid prize, to be decided by The Editor, for the best answer to the second.

To 'Not Anonymous', I'd say that it was coincidence.  Maybe it is the word that just  springs to mind when reading Brian's recent blog.
November 24, 2006 3:41 AM
 

Anonymous said:

Can I try for a second prize? Does the second one refer to Brian's attempts to gum your arguments apart, or is it your polite way of saying "Bite me"?

What mighty contests rise from trivial things.
November 24, 2006 3:52 AM
 

Some guy said:

Nope.  Sounds like Mr Lockwood has a toothless argument or two (twoothless arguments?).

If you believe that SQL Server Central's editorial independence will be compromised by the recent change in ownership, then suck it up and move on.  I'm sure you've got better things to do.  Like building your business.

The decision to sell the site had nothing to do with you, and unfortunately you've been (or soon will be) deprived of an advertising outlet.  Cookies crumbling into spilt milk, and don't for a moment try to turn this into some kind of crusade against The Man -- you're a business person yourself and know how things go.

All props to the soon-to-be previous owners of SSC for building something in their spare time (with families and full time jobs and all) and realizing a return.  And anyone with 2 brain cells knows to take any editorial on the site with a grain of salt knowing full well that it's owned by RG.

November 24, 2006 9:29 AM
 

Simon said:

do I get a price for identifying Not Phil, Anonymous etc - they all sound just like Phil!  As he is the only person who regularly reads this blog it makes sense!
November 24, 2006 10:42 AM
 

Anonymous said:

I'm not Phil, but I think 'Simon' might be.
November 24, 2006 10:47 AM
 

Phil Factor said:

No. I'm Phil, but even I don't read this Blog regularly.
November 24, 2006 11:13 AM
 

BostonBrian said:

No. I'm Phil.

November 24, 2006 2:01 PM
 

Phil Factor said:

I'm not Phil - I'm an impostor
November 24, 2006 3:11 PM
 

Brian Lockwood ("Disgruntled Advertiser") said:

"Some Guy" - props for less media censorship! - you go girl!  ;)

What's my toothless argument (nonsense)? (seeing how Phil only pontificates and doesn't actually deal in facts/debate) - that Phil Factor was directly contradicted by his own editor?  Only in the altered reality zone of simple-propaganda could a totally inaccurrate statement made by "Phil", instantly disproved by a comment by the editor on the same site be labeled as "nonsense".  Unfortunately nobody reads this site except for me or the obvious contradictions would be apparent.   Just because Phil is boring doesn't mean he's accurrate.

I like the suck up comment - "suck up" and you post seems appropriate.  need a straw?  ;)  

I'd say you have better things to do too ... but somehow reading this post I kinda doubt it.  

http://www.apexsql.com/lockwood/index.htm
November 24, 2006 6:29 PM
 

Phil Factor said:

Brian, I'm beginning to sense that you didn't like my blog.

I enjoy a reasoned debate as much as any one, but your posts here indicate that it will be a long time before it starts. In the meantime I left you some advertisements just to make you happier, knowing your preferences.

As with SSC, we contributors to Simple-talk are allowed to disagree with the editor and the owners of the site. It makes me nervous that you find this idea so shocking.

I also sense that you are under a wild misapprehension as to my identity. I am not, and never have been, an employee of Red-Gate.

We all look forward to the return of your gruntle.

November 25, 2006 3:13 AM
 

Brian Lockwood ("Disgruntled Advertiser") said:

Phil - excuse the Irish temper.  I'm not *really* a bad guy.  You just happened to be "walking point" when the sh*t went down so to speak being one of the first (and only) to press on this issue.

I don't dislike your blog - it's target audience has a higher IQ than I do so to be honest I'm not really an avid reader.  But I didn't like this article (and to be honest I never succeeded in even fully reading this one!).  anyway I digress ...

I'm not sure what the Wine and Cheese crowd considers "reasoned" but I have demonstrated an inaccuracy in your blog (whether this makes you "nervous" or not is kind of incidental).  You haven't provided any counter arguments - just oblique intellectual snubs delivered via jpg.  You claimed my statements that RG would stop competitor advertising is "nonsense" when in fact your own Editor later confirmed it's in fact TRUE.  My statements were validated.  You don't have a "disagreement" with your editor - you were proven wrong by him.

Rather than simply ceding this point, after I proved it was wrong, you just characterized my arguments as "toothless" etc (full disclosure: I am not smart enough to understand the hidden messages in these images)  My furious initial broadsides aside - you owe your reading public (all 3 of us) a correction/clarification.  It's NOT "nonsense" - it's current RG policy!

Now most likely you were whipsawed by the audacity of this acquisition and simply spoke prematurely, without all the facts.  In fact most reasonable people couldn't believe RG would acquire the site let alone cancel contracts, kill off all competitor advertising or make the changes they have/plan to make either.  Many others and myself included!  But the fact remains that this is what they have done (confirmed by this Editor, RG joint owner etc etc).

if you want to publicly comment on this issue and clarify it without equivocation (i.e. "I was wrong"), I'll accept this, thank you and move on.  I've got plenty of other people to "gruntle" with, as you put it on this issue (this roughly translated to u.s. slang would be "beefing").  The laundry lists of inaccurate and half-truths from the minimal public posting of real RG employees is in fact quite large and will keep me busy for quite some time.

But if you want to just denigrate me as "unreasonable" "toothless" "gruntled?"  and just try and bury this article (it seems no longer to be indexed as I had a hell of a time finding it) - I'm not sure that enforces your claim to be an advocate of "reasonable debate" nor would it leave you with much credibility the next time you post on an important issue.
November 26, 2006 3:01 PM
 

Brian Lockwood ("Disgruntled Advertiser") said:

December 4, 2006 11:40 AM
 

Phil Factor said:

Very apposite, I'm sure, Brian.
I can't add anything to what Steve said in the discussion on SSC 'Editor-In-Chief', where the topic got a good airing, and Steve put the position clearly. I'd refer any interested reader there.
SQL Server Central: Editor In Chief= the forum discussion
December 4, 2006 12:14 PM
 

Malcolm said:

As has been previously stated elsewhere, there is no law against acquiring a community website, it is merely a transaction between the buyer and seller and doesn't even constitute a monopoly.  

I do have an issue with the main point of the article though, as it only applies to a specific situation - where one advertisers money is disproportionately significant to the publishing company.

This was clearly the case at SQLServerPerformance.com as they accepted a one off payment from Red Gate specifically to prevent advertising from competitors.  

At SSC, prior to the sale, there was a more even spread of advertising revenue among several companies therefore meaning that no particular advertiser had the kind of sway necessary to get articles removed and contributors blocked ("sacked from the site").  This is clearly no longer the case.

I honestly think Red Gate genuinely try to make/keep their software world class.  Everything I have read indicates that they have sharp business minds and have made all the right moves and have the right company structure and culture.  However, the SQLServerPerformance.com gag stands out as a particularly shabby and negative move amongst mostly positive attempts to increase their market share and this is what makes me think that the future of SSC is not as independent as people may hope.  The truth is that no one, except the owners of Red Gate, knows what kind of influence RG will have in the future, not even Steve Jones.  

The trouble with "the unseen hand" as far as editorial independence goes is that it is very subtle and can occur gradually over time so we will be blissfully unaware.

The only way to ensure that the site is independent is to either remove all advertising (including Red Gates) or allow an even spread - as it has been up until now.  Neither will occur though as Red Gate will not have spent their money unless there is a significant business benefit for doing so.  That benefit is to ultimately make the SQL Server community only hear one voice - theirs.

It's just another unfortunate case of "Might is Right" and there is nothing we can do about it as the vast majority of the SQL Server community simply does not care about a thriving SQL tools eco-system.  

That is, until there is only one choice left - whereupon the wailing and gnashing of teeth about not having a choice will be heard.

Ho hum, back to Christmas present wrapping...
December 22, 2006 10:31 AM
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